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Respond to patient questions in person or over the phone Greet patients and build rapport to provide a positive patient experience Collect patient payments Make patient follow up calls (e.g., after procedures, admissions, or ER visits) to identify/close gaps in care Ask patients for and/or assist patients with completing required paperwork (e.g., health history, insurance
Posted 4 days ago
The Patient Benefit and Referral Specialist performs all functions related to the patient intake process at University Health Services (UHS) by interviewing patients, verifying eligibility electronically via multi payer systems and entering or updating information in the practice manager in a timely manner and with a high degree of accuracy. Essential Functions Accurately
Posted 9 days ago
Conduct interviews by telephone and accurately record and code calls as directed; Follow protocols and guidelines in persuading reluctant respondents to cooperate; Follow protocols and guidelines to obtain high quality data; Assist in assembling mail survey packets; Code and data enter mailed questionnaires; Participate in quality assurance processes for all tasks, includ
Posted 26 days ago
Under the supervision of the Box Office Manager, the Box Office Senior Teller executes Teller operations at the Fine Arts Center Box Office, including assisting customer with ticket purchases for performances and events, and supervising the student staff of the Box Office. The Senior Teller resolves concerns and ensures customer satisfaction while upholding the policies a
Posted 11 days ago
UMass Amherst
- Amherst, MA
This position works with students to resolve overdue bills and manage their Perkins Loans, and reports to the Customer Service Manager. Essential Functions Exercise professional judgement and if appropriate approve and process loan forbearance requests, loan cancellations and deferments for students with outstanding Perkins Loans. Work with students and approve long term
Posted 11 days ago
Serves as integral member of the Employee Service Center Team charged with providing support to employees and external clients regarding various aspects of employment at UMass Amherst. Works with Employee Service Center Team, Payroll, and Human Resources (HR) Administration, as well Managers and Personnel Coordinators in campus departments, to promote an environment of in
Posted 13 days ago
Under the general supervision of the Manager/Department Head or designee, the Administrative Assistant performs diversified and complex administrative duties. This is an open rank posting (there are 3 levels of Admin Assistant) candidates will be hired into the level commensurate with their experience. Responsibilities ESSENTIAL FUNCTIONS Admin Assistant I Prepare and/or
Posted 30 days ago
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status Non Exempt Schedule Details Monday through Friday Scheduled Hours Per Diem, Various Shifts Shift 1 Day Shift, 8 Hours (United States of America) Hours 0 Cost Center 25082 4279 Addiction Immediate Care Webst
Posted 4 days ago
Provides administrative and clerical support to the Department of Health Promotion and Policy. Participates in supervision of student workers. Prepares, tracks and files general financial forms including but not limited to purchasing, travel, and reconciling accounts. Assists in the preparation of Human Resource (HR) and financial reports, proposals, and miscellaneous off
Posted 20 days ago
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status Non Exempt Schedule Details Holidays Every Other Holiday, Sunday through Saturday, Weekends Every Other Weekend Scheduled Hours 6 45am 3 15pm Shift 1 Day Shift, 8 Hours (United States of America) Hours 24 C
Posted 4 days ago
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status Non Exempt Schedule Details Holidays Every Other Holiday, Sunday through Saturday, Weekends Every Other Weekend Scheduled Hours 11p 7a Shift 3 Night Shift, 8 Hours (United States of America) Hours 24 Cost C
Posted 4 days ago
The Administrative and Event Coordinator is responsible for supporting administrative operations of executive offices, which include the Vice Chancellor for IT, Vice Chancellor for Administration and Finance (A&F) and Associate Vice Chancellor for Facilities and Campus Services (FCS). Essential Functions Provides administrative assistance to executive offices prepares cor
Posted 23 days ago
As Stacks Management Assistant, coordinate and supervise the retrieval and routing of patron requested materials from the W.E.B. DuBois Library's stacks collections and the receipt, sorting, re shelving, and distribution of returned and newly acquired materials to appropriate locations. Supervise student workers in collaboration with other members of the Stacks Management
Posted 24 days ago
Provides executive level support to the Chief Marketing Officer (CMO) and University's MarCom group leadership team which is comprised of the various team leaders in MarCom marketing strategy, web, creative, Constituent Relationship Management (CRM). Requires a high level of discretion, accountability, coordination, knowledge, and competence. Provides a variety of adminis
Posted 24 days ago
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status Non Exempt Schedule Details Sunday through Saturday Scheduled Hours 7a 3p, 3 11p, Shift 4 Mixed Shift, 8 Hours (United States of America) Hours 0 Cost Center 25082 2340 Emergency Room This position may have
Posted 4 days ago
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