It is the responsibility of the Member Service Specialist to uncover and deliver ways to (1) save or make money for the member; (2) save them time or provide a convenience; (3) provide peace of mind for the member; or (4) generally improve the member's financial knowledge. This will be accomplished by performing a variety of member service duties, including establishing m

It is the responsibility of the Contact Center Representative to perform a wide variety of duties to support our members with their financial needs. The primary daily duties of the Contact Center Representative include Providing phone and video based member service via our Contact Center Telephone Queue and our Interactive Teller Machines (ITM). Conducting financial trans