PARTIAL HOSPITALIZATION DIRECTOR

Arbour Counseling Services,a subsidiary of Universal Health Services, provides trusted quality and experience throughout our continuum of behavioral health and substance use treatment programs. Individualized care services are offered to individuals of all ages, groups, families, and couples. Arbour Counseling Services prioritizes quality and convenience for the communities we serve while providing compassionate care for all.

Visit us online at:https://arbourhealth.com/

***Currently offering up to a $10k Signing Bonus for this role***

About the Role:

Arbour Counseling Services is excited to offer a Full Time Partial Hospitalization Director role at our Partial Hospitalization Program in Lowell, MA. The PHP Director is responsible for the overall quality & fiscal management of the program as well as assuring that all clinical services are in full compliance with applicable regulations and payer contract specifications. This Director will promote the development of the program through marketing & cultivating relationships with other providers, local & state agencies, and managed care organizations. All PHP Directors ensure that their site program is profitable and at minimum meets budget.

Our Partial Hospitalization Programs are group-based and short-term for individuals requiring a higher level of care. Our teams work to promote a group that is therapeutic, safe, and supportive. We strive for an environment in which the emotional and psychological well-being of the individual is maintained and encouraged. Arbour provides a warm, encouraging work environment that values healthy work dynamics. We strive to offer compassionate and innovative care to the youth and families we serve.

Come join our team & play an exciting part in taking control of the mental health crisis in our community!

Essential Responsibilities:

• Oversee all programmatic and operational aspects of the PHP program
• Manage budgetary expectations and ability to coordinate provision of services with various disciplines
• Maintain agreed upon census levels in the program
• Market and Cultivate relationships with other providers, local and state agencies, and managed care organizations
• Coordinate and conduct intakes
• Negotiate fee agreements if necessary
• Assure that insurance verification and billing are completed for each client and in a timely manner
• Assure co-payments are collected
• Assist with resolving problem claims with contracted billing company
• Develop program effectiveness and methods of treatment in keeping with current practices
• Run the staff and treatment team meetings
• Provide group and individual clinical supervision for staff
• Coordinate clinical information between the treatment team and the prescriber
• Assure that treatment planning is well designed and implemented
• Conduct the insurance authorizations and concurrent reviews with insurance companies
• Manage quality assurance of the program and it's medical records in compliance with insurance standards
• Coordinate transportation arrangement for clients
• Assure that payroll timesheets are collected and sent to the payroll department in a timely manner
• Responsible for reporting program statistics to Supervising Director of PHP and COO
• Responsible for public relations and program growth
• Other duties as assigned

Leadership Expectations:

• Fosters staff development and growth of team
• Provides regular coaching and feedback to employees to motivate performance
• Completes performance evaluations providing thorough feedback and goals to assigned staff by established deadlines
• Coordinates and provides day-to-day oversight to staff; actively involved in resolving employee matters/issues
• Maintains open communication through regular rounding and one to one meetings with employees
• Ensures staff comply with assigned education requirement in a timely manner (i.e., CIA Training, HIPAA training, competencies, etc.)
• Responsible for holding staff accountable with upholding facility policies/procedures and managing the corrective action process when needed
• Actively participates and champions the facility's Service Excellence and Recognition Programs
• Develops team building initiatives to engage staff and build a positive team dynamic
• Actively participates in the recruitment, hiring, and onboarding for all staff within the team

Benefits:

• Electronic Health Record (EHR) System
• Weekly licensure Supervision
• License prep, testing fee & licensing fees covered by Arbour
• Free CEU's
• Yearly Tuition Reimbursement
• 401(k) with 5% company match
• Employee Referral Bonus Program
• Company outings
• Competitive compensation & generous PTO
• Excellent Medical, Dental, Vision, and Prescription Drug Plans
• Internal advancement opportunities ~ leadership & management training
• Employee assistance program (EAP)
• Monthly productivity bonus plan available
• "Perks at Work" Program offering employee discounts on travel, electronics, entertainment, home appliances, food, auto, and more

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

• LICSW or LMHC required
• Minimum of two years as a clinical supervisor or program manager preferred
• Minimum of five years of psych experience preferably in a community mental health setting
• Prior experience with children & adolescents as well as a higher level of care experience preferred
• Candidate must possess appropriate citizenship work documentation
• Candidate must pass a CORI and drug test, as well as other pre-employment documentation

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.