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The SHOW comes alive at MGM Resorts International.
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Cocktail Server, you will be responsible for setting the stage for an excellent guest experience by serving guests beverage items within the designated dining outlet. By understanding the guests' unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.
STARTING RATE: $7.10 per hour
THE DAY-TO-DAY:
- Work with a diverse team of enthusiastic people in a FUN and fast-paced environment to achieve company goals.
- Engage with guests by smiling and hearing their story as you properly complete beverage transactions using your knowledge of our beverage menu items to assist them.
- Provide strong beverage knowledge to our guests including liquor brands, beers, wines, non-alcoholic drinks, and mixed drinks.
- Ensure guest safety by following proper beverage handling and sanitation procedures.
- Own the guest experience in any situation by using problem solving skills to WOW the guest.
THE IDEAL CANDIDATE:
- Takes pride in their work.
- Can handle multiple tasks at one time.
- Able to take initiative and exhibit flexibility.
- Enjoys helping others and likes to make a good impression.
- Looks forward to working with a team to provide positive experiences.
PERKS & BENEFITS:
- Wellness incentive programs to help you stay healthy physically and mentally.
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
- Free meals in our employee dining room.
- Free uniform and dry cleaning
- Healthcare, financial, and time off benefits.
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
Are you ready to JOIN THE SHOW? Apply today!
- Additional Job DescriptionAdditional Job Description
PRIMARY PURPOSE:
As a Cocktail Server, you will be responsible for setting the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Take order, and serve food and drinks efficiently and accurately in work area as applicable
- Place order, and garnish and serve cocktails to guests
- Maintain complete knowledge of menu items, liquor brands, beers and non-alcoholic selections available
- Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately
- Perform opening and closing duties based upon shift assignment to include fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies
- Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
- Perform other job-related duties as requested
KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledge of beverages on menu, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes
- Highly motivated and energetic personality
- Able to take initiative and exhibit flexibility
- Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts
- Able to lead and mentor a team
MINIMUM REQUIREMENTS:
- Work varied shifts, to include weekends and holidays
PREFERRED:
- High school diploma or equivalent
- Six (6) months experience as a cocktail and/or food server in a similar environment
- Experience working in a similar resort setting