About Us

With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. With a broad network of providers and facilities serving the Pioneer Valley, our services span a spectrum of medical and surgical needs, diagnostic care, rehabilitation, social work, behavioral health, and other critical needs of the community.

The Cooley Dickinson culture is built on living the values of our organization. Every employee is valued, no matter what professional function. Come work where you can make a difference every day, with opportunities for growth and development, in a great place to call home!

Our Team

Cooley Dickinson Medical Group Orthopedics & Sports Medicine is where experienced, highly trained professionals advance the health of patients through specialized, expert treatment and prevention of musculoskeletal (bones, ligaments, muscles, tendons) problems. The practice's holistic approach to orthopedics involves coordination of personalized services within the practice and with other providers, to ensure a comprehensive range of care to people of all ages. We have combined expertise in all major orthopedic specialties, including sports medicine, orthopedic trauma, hand & upper extremities, joint replacement and spine care.

Are you ready to bring your talent to this practice and join our team in moving health care forward?

Role Overview

We are seeking a full-time, 40-hour Medical Assistant or EMT-B to support a provider in our Orthopedics and Sports Medicine office. The Medical Assistant will primarily be located in our Amherst office (170 University Drive, Amherst, MA 01002), and one day a week at our West Hatfield location (4 West Street, West Hatfield, MA 01088). The hours for this role are 8:30am-5:00pm and we are flexible with scheduling between both office locations! As true partners to our nurses and providers, our Medical Assistants get the opportunity to work autonomously to the top of their education/certification while also functioning as part of the collaborative team. Our Medical Assistants work 1 to 1 with their assigned provider.

Responsibilities include:

• Ensuring efficient patient flow through the office
• Preparing patient charts
• Assisting during office visits (rooming, examinations, point of care testing, immunizations, procedures, and treatments as directed)
• Performing clinically appropriate tasks related patient panel management (phone calls, test results, prescription refill, coordination of care, etc.)
• Maintaining neat, clean, and safe patient care areas
• Interacting with patients and their families in a professional, friendly manner consistent with their needs.

When hiring, we look for candidates who possess not only the relevant skills and competencies, but also positive attitudes, emotional intelligence, and genuine passion for this work. Because we are a larger site, we have the resources to mentor and train on the job to set our employees up for success.

• High school diploma or equivalent required

• Completion of a formal medical assistant training program or active EMT-B certification required.

• Current Basic Life Support certification (BLS) from a program approved by the American Heart Association required prior to employment.

• CMA, AAMA, RMA, CNMA, or CCMA Medical Assistant certification preferred.

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.