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Schedule Details:
Monday through FridayScheduled Hours:
8am -4 pmShift:
4 - Mixed Shift, 7.5 Hours (United States of America)Hours:
37.5This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a CaregiverAt UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Major Responsibilities:
1. Pull and forward discharged charts stored in the warehouse as requests come in.
2. Purge warehouse records which are at or past legal retention requirements in preparation for destruction.
3. Close records as needed if the appropriate program has not already closed the records.
4. Maintain the process for retrieval of discharged records in the warehouse.
5. Re-file charts returned to the warehouse in the appropriate storage box.
6. Scan all loose papers, including correspondence, into the medical record of the appropriate program in a timely and accurate manner.
7. Verify that requests for information from outside agencies, facilities, or persons are appropriately completed by the requestor.
8. Respond to appropriately completed requests for information from outside agencies, facilities, and persons complying with Federal and State regulations.
9. Request copies of medical records from outside agencies.
10. Answer phone calls resolving callers problem or forwarding the call to the appropriate person.
11. Process incoming mail.
Specialty Responsibilities:
1. Update knowledge of State and Federal requirements for release of information.
2. Assist with pulling of records past their retention requirements.
Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures, and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.
II. Position Qualifications:
License/Certification/Education:
Required:
1. High School diploma.
Preferred:
1. Certification as an RHIT by the American Health Information Management Association.
Experience/Skills:
Required:
1. 2 years of exposure in a Health Information Management Department.
2. Ability to operate computer, scanning equipment, printers, FAX machines, and scanners.
3. Communicates well both written and verbally with co-workers and clients, ability to function well in a busy department.
Preferred:
1. Knowledge in Outlook, Word, and Excel.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
III. Physical Demands and Environmental Conditions:
Work is considered sedentary. Position requires work indoors in a normal office environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
UMass Memorial Medical Center is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity