Schedule Details:

Scheduled Hours:

Shift:

Hours:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Responsible for managing the Hospital Billing (HB) Analytics division analysts and reporting functions for the Hospital Billing and the Single Billing Office (SBO) Divisions of the Revenue Cycle.

Major Responsibilities:

*Monitors the HB Analytics team actively and ensures appropriate priority resolution.

*Manages and maintains current and active knowledge of the reporting systems, performs trending and analysis, and prioritizes analytics and reports requests.

*Maintains trackers and develops reports including month end reporting and performance metrics and utilizes subject matter knowledge to supports the analysis.

*Supports audits' report requests from the active and the legacy systems.

*Leads or performs tasks related to the tracking report requests and documenting instructions, procedures, workflow processes and control requirements.

*Collaborates with all departments and serves as a liaison between the HB Analysts team, Hospital Billing teams, the SBO and the IS Business Intelligence team for effective responses to users' needs.

*Specifies and coordinates training needs and provides coaching and training to foster the analysts' self-sufficiency.Identifies and escalates issues and trends identified to further educate the staff.

*Maintains competency in relative operations and reporting software applicationsand optimizes system(s) utilization.

*Leads special analysis, directs the preparation and the reconciliations for all report requests, developsanalysis summaries and serves as a reporting lead role for systems upgrades.

*Communicates regularly with staff, including scheduling meetings, relaying work instructions from upper management and sharing important information and updates.

*Participates and contributes to the department's goals and objectives in a positive and proactive manner.

*Submits payroll and keeps staff time and attendance records.

*Demonstrates excellent attendance and maintains and fosters an organized, clean and safe work environment.

*Serves as a key member of the management staff in the planning and implementation of all IT upgrades, enhancements, and new products, establishing compliance of multidisciplinary project plans.

The duties and responsibilities stated are a general summary and not all inclusive.

Position Qualifications:

License/Certification/Education:

Required:

*Bachelor of Science or Business Administration or Health Administration related field.

Experience/Skill:

Required:

*Four to six years of experience in a health care business office or two to four years of experience in a health care billing office in a supervisory role.

*Excellent analytic skills and the ability to work in Microsoft Office applications at an advanced level.

*Computer skills and the ability to successfully use multiple data systems.

*Goal oriented with high standards for quality and performance.

Preferred:

*Two to four years reporting orhealth caremanagerial experience.

*Knowledge of EPIC EHR system.

*Demonstrated leadership ability, initiative, teamwork, and assertiveness.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.