Schedule Details:

Scheduled Hours:

Shift:

Hours:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The Workday Applications Specialist will be a close collaborator with the rest of the Workday Production Support team, helping them with defect resolution and the ongoing optimization and innovation based around the Workday platform. This role will focus on Workday Reporting Architecture, Workday reporting leadership, Release Management, and optimization & leadership of the Workday production support model including ongoing optimization of Service Now ticketing system.

Has full technical knowledge and thorough understanding of business application of the project. Also has duties of instructing, assigning, directing, and checking the work of other software developers on an assigned development team.

Major Responsibilities:

• Assists in scheduling and coordinating projects. May be involved in design phase of project as well.
• Works with customers and technical staff to resolve problems with software and responds to suggestions for improvements and enhancements.
• Acts as team leader on projects.
• Participates in development of software user manuals.
• Protects the confidentiality of information within areas of own position responsibilities by preventing unauthorized release, both verbally and/or in writing.
• Promotes a continuous quality improvement effort to enhance the services provided to patients, their families, physicians and members of the UMMHC staff by demonstrating positive attitudes and actions through a display of courtesy, congeniality, cooperation, initiatives, sensitivity and professionalism.

The duties and responsibilities stated are a general summary and not all inclusive.

Position Qualifications:

License/Certification/Education:

Required:

• Bachelor's degree in computer science or equivalent is required.

Experience/Skills:

Required:

• Over 8 years and up to and including 10 years' experience.
• Must be able to work off hours and participate in on-call rotation.
• An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.