Housekeeping - Custodian Team Lead 3rd Shift
Bloomington, MN 
Posted 27 days ago
Job Description
Housekeeping - Custodian Team Lead 3rd Shift
Bloomington, MN, USA Req #153
Tuesday, November 8, 2022

PURPOSE: Functions as a working lead, providing work direction to Custodian staff. Accountable for the performance of a variety of physical tasks in maintaining the cleanliness of the Mall. To ensure that guests to Mall of America have a positive shopping and entertainment experience.


  • Ensure the overall safety of the immediate work area as well as surrounding areas

  • Provide outstanding internal and external guest service

  • Assists in the supervision of Custodians, including but not limited to: day-to-day scheduling of team member tasks, assisting with monitoring and documentation of attendance and training. Inspection of work to ensure Mall of America standards are maintained. Provide input on performance appraisals.

  • Serve as an on-duty person in charge of Custodians in the absence of an on-duty Housekeeping Supervisor

  • Provide input into development or enhancement of Housekeeping procedures

  • Assist supervisor in controlling inventory through check-in and check-out of equipment

  • Check equipment prior to use; performs preventative maintenance according to schedule

  • Complete logs documenting equipment use, keeps other records as required

  • Operate power equipment associated with custodial duties

  • Clean restrooms and stocks restroom supplies

  • Clean seating areas, escalators, elevators, railings, telephone carousels and drinking fountains

  • Patrol common areas of mall, park, and food courts during mall hours and clean spills, pick up litter, remove stickers and gum

  • Sweep and wet mops floor in common areas in mall, park, food courts and service corridors

  • Vacuum and extract carpet areas

  • May clean high glass and fixtures requiring use of ladders, lifts and/or scaffolding

  • Provide support and assistance to other team leaders, team members and other departments as requested

  • Assist with snow removal when necessary

  • Regular, reliable and consistent attendance

  • Additional duties as assigned.


  • High school diploma or equivalent preferred

  • Previous leadership experience is a plus

  • Skills in personal time management and multi-tasking

  • Excellent communication skills

  • Working knowledge of the safe handling of equipment and materials used in custodial duties

  • Ability to perform some of all the physical tasks in relation to lifting, scrubbing, sweeping, mopping and other custodial duties

  • Ability to work variable and/or rotating shifts including nights, weekends and holidays

  • 1-2 years previous experience in a housekeeping/custodial environment

Pay Type: Hourly

Other details
  • Job Family MOA
  • Pay Type Hourly
  • Bloomington, MN, USA
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*Mall of America® is an EEO employer: women, minorities, the disabled and veterans are encouraged to apply.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
1 to 2 years
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