Provide excellent customer service by ensuring that support services are delivered to meet business partner needs and expectations. Adhere to and promote Service Desk policies and procedures. Work with business partners to collect information pertaining to requests/incidents. Log call tickets accurately and completely using the ticketing system. Resolve tickets as capable

Do you want to be part of a global, growth oriented company focused on creating a sustainable future for our planet through accelerating the adoption of higher efficiency and cleaner energy technologies? DNV's Energy Systems North America group is seeking a collaborative and responsive Equipment/Site Technician to join our Decarbonization and End User Services team. The r

Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at The following are the duties of this position at the full working level. Develop policies, procedures, and strategies that ensure optimization and integration in the installation, configuration, and maintenance of the Unisys operating systems environment on a major

Division Retail Banking Department Customer Support Center Reports to Customer Support Manager Status Non Exempt Grade 6 Pay Range $19.00 $27.00 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location Remote within MA, CT, NY, VT, RI Purpose/Objective Pr

Division Retail Banking Department Customer Support Center Reports to Customer Support Manager Status Non Exempt Grade 6 Pay Range $19.00 $27.00 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location Remote within MA, CT, NY, VT, RI Purpose/Objective Pr

Develops general and detailed design specifications for moderate to complex systems. Assist in the design and development of the database architecture including relational data structures, data marts, data dictionaries and logical and physical data models. Develop strategies for data acquisitions, data quality and data discrepancy. Assist in migration and integration of d

No CPT Visas 5+ years of experience in the Data governance and Metadata space (with some tool implementation experience) Hands on implementation experience with configuring and enhancing Informatica IDMC products, specifically Data Catalog and Cloud data quality. Excellent communication and ability to work independently and advise clients on their metadata standards, how

The Technical Support Analyst provides product and technical support to Follett's customers, answering complex questions on function and usage of our products via telephone or email. Serves as primary liaison between company and customer. Possesses excellent knowledge of company products used by customers and associated technologies. Operates under general supervision. Th

Meet with business unit representatives to define and evaluate routine business automation needs. Interpret business specifications to prepare for analysis/design functions. Participate in systems analysis, general systems design, and detail systems design. Generate, test, and document program code. Debug and resolve problems of moderate difficulty. Modify existing applic

We Believe in Better! We are a global information technology company that builds high performance, security centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex proble

Duties WHAT IS THE INFORMATION TECHNOLOGY DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Information Technology The following are the duties of this position at the full working level. As a senior expert and consultant to top agency management officials, the employee advises on integrating IT program

Duties WHAT IS THE SMALL BUSINESS SELF EMPLOYED DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas SB/SE Deputy Commissioner Exam, Field Examination The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade

City Hartford, Middletown, New Haven, North Haven, Waterbury State/Province Connecticut Country United States Department Technical Customer Services Date Monday, April 29, 2024 Working time Full time Ref# 20033160 Job Level Individual Contributor Job Type Experienced Job Field Technical Customer Services Seniority Level Associate Currency USD United States US Annual Base

Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas IT Wide The following are the duties of this position at the full working level. Leading the implementation of security programs designed to anticipate, assess, and minimize system vulnerabilities, coordinat

The Service Desk Specialist I (EDP I) assists members of the UMass Amherst community (students, staff and faculty) with a wide range of technology and IT account related questions in person, over the telephone, by email, through the web, or via chat. The Service Desk Specialist I documents all user communications in Service Desk ticket tracking system and uses sound judgm